Shipping

Your order will normally be dispatched within 1–2 business days from the time it is placed. As soon as your order is dispatched, you will receive a shipping confirmation by e-mail. This email will include carrier and tracking info for your parcel.

Please note that during sale and collection releases, dispatch time may take up to 5 days.

You will receive a confirmation by email shortly after placing your order. Please re-check your shipping address for mistakes. Extra shipping cost as a result of a wrong address will be for the client's costs. We are currently not able to ship our products to the UK, Algeria, Burkina Faso, Chad, Democratic Republic of the Congo, Ghana, Mauritania, Mozambique, Niger, Sudan, Togo, Tunisia, Ethiopia, Libya, Mali, Uganda, Yemen, Ukraine, Iran, Guernsey, Isle of Man, Jersey, Sierra Leone and North Korea.

Holiday Cut-Off Information

To ensure you receive your order in time for the holidays and New Year's Eve, please place it before the specified dates below:

NL:

Order date (before 9pm):

Next delivery date:

Friday, December 22 Saturday, December 23
Saturday, December 23 Wednesday, December 27
Sunday, December 24 Wednesday, December 27
Monday, December 25 Wednesday, December 27
Tuesday, December 26 Thursday, December 28
Wednesday, December 27 Thursday, December 28
Thursday, December 28 Friday, December 29
Friday, December 29 Saturday, December 30
Saturday, December 30 Wednesday, January 3
Sunday, December 31 Wednesday, January 3
Monday, January 1 Wednesday, January 3
Tuesday, January 2 Wednesday, January 3



EU and Rest of World:

We cannot guarantee the exact delivery date of your order during the holidays and New Year's Eve due to extended delivery times and reliance on local shipping couriers.

 

Delivery times and costs

Netherlands

Order before 22:00 on working days and we will send your order the same day. Free shipping on orders above €100. For orders below €100 standard shipping applies which costs €6. 

Europe Zone 1

Delivery time between 1-3 working days. Free shipping on orders above €100. For orders below €100 standard shipping applies which costs €6. 

Countries in Europe Zone 1: Belgium, Luxembourg, Germany, France, Austria and Denmark.

Europe Zone 2

Delivery between 2-5 working days. Free shipping on orders above €100. For orders below €100 standard shipping applies which costs €10. 

Countries in Europe Zone 2: Albania, Andorra, Armenia, Austria, Belarus, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Republic Of Macedonia, Malta, Monaco, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and Turkey.

Rest of world:

Delivery between 2-7 working days. Free shipping on orders above €200. For orders below €100 standard shipping applies which costs €20. 

Shipping terms

Customs:
Customs, taxes, duties, and collection fees may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by OLAF HUSSEIN RETAIL B.V., nor are they included in the order total. Any applicable fees will be due upon delivery. If so, the shipping company may contact you once your Items are in customs to let you know the cost. Be aware that this may delay your delivery time as goods held at customs will be your responsibility to pay the necessary charges for local authorities to release the goods. Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability. In the event that your order does not arrive within the approximate delivery period stated, we will do our best to assist in tracking your order. In the event of non-delivery of your order, we are unable to process a replacement order until 21 business days following the original shipment date.

Uncollected Packages:
Shipping costs for uncollected packages will not be paid by the OLAF HUSSEIN RETAIL B.V.